- I don't trust much buying on-line. Is it safe to use my credit card?

Purchasing from our web site is completely safe because we use Plimus, one of the safest and most used e-commerce providers on the Internet that guarantees you absolute security in your transactions, as they use hacker-proof connections to transfer your information.

- What hardware could I need for a good gaming experience?

Machine speed is usually the primary factor, but a computer's performance is determined by many of the cards inside; each one performs a different task, as you probably know, games usually tend to use significant graphics resources, so the key is the video card. You don't need to spend too much money to get a great gaming experience, a $30 (U.S.) card is enough to get quality graphics on most games.

- What else should I need to run games?

For Windows, the key is DirectX, a part of the system that is distributed with the Windows operating system. It's recommended that you get always the latest updates. It's free and you can find it here. You will also need the latest drivers for your video card. If you don't have those drivers installed you may notice that some games will run very slowly and some other may not even not run at all. The hardware manufacturer is the only one that can provide you with support on this, but you can get them free from the manufacturer's website. You can also ask for help on the Tech Support submission sheet.

- Do I need a powerful machine to play your games?

Unlike the newest and more expensive games found in stores, South Winds Games designs games for low-profile computers to reach a wider audience. However, our games will also take advantage from faster machines to deliver an even smoother gaming experience.

- I lost the game I bought from you. How can I get it back?

Submit the Tech Support Form telling us your name, email address and the approximate purchase date, and we will send you a new download link.

- I lost the registration code. How can I get it back?

Submit the Tech Support from telling us your name, email address and the approximate purchase date, and we will send you a new registration code.

- Does Dylo's Adventure work on Intel-based Mac computers?

Dylo's Adventure runs smoothly on the new Intel-base Macs, despite not being distributed yet as a Universal Binary.